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Cloud-Based Multi-Tenancy Model for Self-Service Portal

Authors

Jitendra Maan and Niranjan Mantha, Tata Consultancy Services, India

Abstract

A multi-tenant portal implementation extends the capabilities of an enterprise by enabling sev-eral customers to run independently on the same portal infrastructure hosted by a service pro-vider. However, building multi-tenant solutions requires addressing several technical chal-lenges, but service providers/solution developers can build and deploy scalable, customizable, manageable, and cost-effective multi-tenant solutions. Addressing multi-tenancy is a key con-sideration in implementing Cloud enabled enterprise portal solutions which are becoming an international phenomenon, driven by both local demand as well as global reach by medium or large enterprises that are in need of reducing cost of infrastructure/ hosting. The paper enlighten the focus on the core of multi-tenant portal infrastructure along with key design elements that need to be considered in providing Cloud- enabled multi-tenant portal so-lutions. The paper would not focus on any specific vendor or their product suites but it acts as a synopsis for developer and architect community to strategize their thinking towards right portal architecture by gaining insights on multi-tenant portal features, key benefits and portal land-scape.

Keywords

Multi-tenancy, Portal Infrastructure, Cloud-based Model, Enterprise Portal, Self-service Portal

Full Text  Volume 4, Number 3