Authors
Seidmehdi Veiseh, Yasan allah Poorashraf, Mohammad Taban, University of Ilam, Iran
Abstract
The main objective of the present study was to identify the required skills and competences for the managers of Telecom Company of the city of Ilam from the employee's perspective. The research method was descriptive-survey, and the participants were the staff of Ilam Telecom Company. 190 participants were selected randomly. The results of t-test and one the way ANOVA at the level of 0.05, and 95% confidence level showed that there is no significant difference between academic discipline and cognitive skills. There was a significant difference between gender and the three skills. There is no significant difference between experience and conceptual skills. Management competence was obtained based on the t-test and analysis of variance of these results. There was significant difference between gender and level of the managerial competence. There was a significant difference between the field of the study and the level of the managerial competence. And finally, between level of education and level of the conceptual competence, there was no significant difference.
Keywords
Skills, managerial skills, management competence, technical skills, conceptual skills, human skills